HOW WE DO SHIPPING

24-48 HOUR DELIVERY

*Standard Rates Apply

We aim at providing the best possible service to all of our clients. Our 48 Hour Delivery is fast tracked in our inventory process chain. All updates will be sent to our clients via mail upon confirmation of payment, please refer to this “Track your waybill” page for additional info.

2-3 DAY STANDARD DELIVERY

*Standard Rates Apply

All our orders undergo a rigorous process to ensure we handle each delivery with care. we process them immediately, you should receive order updates via email after receiving your payment. Refer to this “Track your waybill” page for more info.

LOCAL PICKUP / OWN COURIER

*Free Service

We are here to help! Visit our offices in 55 Morningside Road, Ndabeni, Cape Town Our work hours are from 8am-5pm. We accept walk-ins and can facilitate in person transactions. Please Call our office number for any assistance.

Additional 24 hours to outlying areas

VIEW OUTLYING AREAS HERE

Please refer to our sheet on areas where this delay in shipping could be expected.

OPEN SHEET DOWNLOAD

TRACK YOUR PACKAGE

Use your waybill number to track your package.

TRACK NOW

RELIABLE PACKAGING

24-48 HOUR DELIVERY

AIRFRIEGHT READY

SAFE TRANSPORTATION

FAQ

How long will my order take to arrive?

It can range from 2-5 working days, depending on product availability and your choice of the vast delivery options available and where you reside. Please view further delivery.

Order processing takes between 1-2 working days.

When do you deliver?

The couriers only deliver on weekdays from Monday to Friday between 08h00 – 17h00.

Can you deliver after hours & on weekends?

Unfortunately not.

Can you deliver on public holidays?

Unfortunately not, our courier services do not operate on public holidays.

What are my delivery options?

Collect from our Store:  We do offer  an option for you to collect your order from our store in Cape town. Payment needs to be completed online or via EFT prior to collection. Our team will send you confirmation once your order is ready for collection.

Replaceme,

Unit 2, Sunrise Building (behind Sunrise House) 

55 Morningside Road,

Ndabeni

Cape Town

South Africa

7405

Collection hours: Weekdays 08:30am to 4:30pm 

Delivery within 48 Hours: This option is for customers in Cape town, Western Cape only. Your address must be within the 40km radius from Cape town CBD.

Please note that Large Parts/Items will incur an additional delivery cost. The cost will depend on the area, parcel size & weight – It will be stated in your cart before you proceed to payment. Please call us if you are not sure about anything.

Courier: This is a door-to-door service. This will be done through MDS Collivery. The cost will be displayed in your cart before you proceed to payment.

Delivery Times: This timeline is only applicable once the parts has left our Cape Town store (processing of orders take 1-2 working days):

  • To Main Centres (CTN, JHB, DBN, PE): 24 hours – 4 Working Days
  • To Regional Areas/Remote Areas: 2 – 5 Working Days

Note: These delivery times are estimations; our large range makes it difficult to guarantee exact delivery times. To find out a more accurate delivery time on the specific items, please call us on 021 300 3476 or email customercare@autosupply.co.za

What do I do if I don’t receive my order?

Please alert us via telephone or email. We will track your order and give you updates on the progress of your goods.

International Delivery Information

We are able to deliver throughout the African continent. If you would like to have something delivered to you out of South Africa, please contact us for a quote or more information. Prices are subject to destination.

Any issues? contact us

TRACK YOUR PACKAGE

Use your waybill number to track your package.