Return and Refund Policy

Quick, easy & hassle-free returns

Within the first 7 days, items can be sent back for either replacement or full item refund (only e-commerce orders, not applicable for manually quoted bulk orders). 

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must be returned in original packaging
  • Returned items must have no visible signs of wear or use

We will not be liable for the cost to return goods.

How to claim a refind?

  • Before returning, please send an email to sales@justmedical.co.za (with your order # in the subject line) explaining the issue and providing images if possible.
  • You can expect one of our agents to contact you with regards to our returns process as soon as we can.
  • We will process the refund within 7 days of receiving the goods.